Read all the reviews after I had a problem with paying for my daughters policy and was shocked to see so many negative posts.
My daughter has just passed her test and Go Compare came up with Gogirl as the best price , plus free legal aid so I went for it.
Filled in the online application with Gogirl , then rang them to confirm that all was ok , which it was. Problem with their online paying system meant i had to ring them again and do it over the phone. All this was easy and the staff were fine.
Main issue was that they never sent me any confirmation of purchase or any of the policy documents , so was unsure if the insurance had gone through. Tried emailing but all came back as non deliverable. Really worried by now so rang them this morning. All was sorted in a few minutes and docs emailed straight across. Also emailed Sabre and 2 other depts with my concerns , all came back to me next day with an explanation and apology.
To be honest , I felt that although there were a couple of things that could have been improved , the service and follow up was very good and the staff were fine.
Im always polite to start with and not assy with the staff , and this seemed to do the trick.
8 years ago
Go Girl Insurance has a
4.4
average rating
from
4,333
reviews
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