Horrific company. Charged admin fees to change the address on my policy which they did not do correctly so I paid insurance for a property that I didn’t live in and based on the postcode actually didn’t exist. They then auto renewed my policy without my knowledge, after I specifically asked for it not to auto renew when arranging the policy. When I queried this I was told that they cannot arrange this when a policy is set up and you need to call once the policy is running to cancel the auto renewal. I was then told that I had to pay a £30 cancellation fee to cancel this policy despite the fact it was for a property I didn’t live at and had informed them previously of my address change and the renewed policy had been running for less than twelve hours. Furthermore when I questioned the fact that they don’t contact customers directly to inform of auto renewals, I was told it’s the customers responsibility to check their online account. Endsleigh lack competitive prices and any sort of customer service, I would most certainly not recommend them.