I had to claim back my fees after not travelling to the UK due to a family emergency which is one of the things termed as 'unavoidable circumstances'. I had no idea Endsleigh handled my policy till i asked for my fees back. Fair enough. I made a claim and kept following uo. Emails were replied days after. Making international calls from Africa ain't cheap.I pay you and you cannot even call me after asking for call backs? Recently was told my claim was transferred to another company this is after days from the transfer. No email given of the new company no way forward. I was supposed to email consent forms and dont know who to email. It imhas been 2months now and honestly just tired. Are you guys still the one with my oolicy or CEGA group. I have no cintract with CEGA group my contract is with you guys. Can we take this to court or have a member of your team contact me ASAP.