I have just found out my insurance was due and they taken over double the amount out of my bank without contacting me or any letter of renewal or email. The only reason I knew it was due was comparison site sent me a reminder it was due to end . Endsliegh price on comparison site was 240.00 but for the same policy with them on renewal they have charged me 550.00 five days before it was due . I have now requested my money back and I am going to report them . I thought it was law now that we the customer should be offered the best price from now on ....not over double and not to bother to contact me .. Disgusting