I’ve been with Devitts for 3 years on auto renewal because they are reasonably priced, and I’ve never had any issues with them. I spent almost 2 hours on hold to get through to an operator. I’ve just had to cancel my insurance as I have sold my bike. My annual premium was £117, and I’ve just been charged £70 to cancel 3 months into the year. Seems a bit excessive to charge so much, more than 60% of my premium to leave after 3 years loyalty. Daylight robbery.
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Alice, Customer Support
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