I needed insurance and my situation was difficult. Frederica Ricotta from Clements was an absolute star as she guided me through every step of the process, worked out of hours and really gone the extra mile. We picked up some of that famous Italian bureaucratic trouble but Frederica's expert knowledge of the industry helped us back on the right course and she effortlessly saved a situation that I thought was too complex to navigate She managed the process in what documents I needed, she was agile in getting the right documents and she issued the policy immediately after we sent the final required documents. Its not ever that I'm impressed by insurance brokers but this time the trend has truly been bucked. Well don Frederica and Well done Clements, Thank you for going the extra mile and for knowing what you are doing, a trait that seems to get rarer with time.