terrible experience. Crash on Monday @ 7am, couldn't log the claim, because their systems were down until 12:30. Was told the garage woudl be in contact to organise the repair in the next 48 hours! 24 hours later I phoned churchill to be told to contact the garage. They said they sent me a link to submit photos of the damage, they hadn't. over the next 3 days I chased churchill, for an update. Friday morning I'm told the engineer has been assigned to my case and will review in the next 3-5 working days. So potentially 2 weeks without a car when I have paid the extra for a courtesy car. My car is still sat on the drive. Will be pulling out asap