Not recommended as the better driving APP they require customers to use drains the battery off the phones and glitches on a regular basis . They decided to cancel the policy when this problem was brought up multiple times before and nothing was done. The response I got was that I need a working phone and that it was my fault. Also when a complaint is put in they advise us that its not there problem and that its Aviva's decision as they are the underwriter and they make all the decisions and shift the blame. It also takes the company a long time to pick up so when there is a issue with the policy or APP it causes customers a lot of hassle to call in to deal with.
5 years ago
Carrot Insurance has a
3.8
average rating
from
3,588
reviews
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