The worst company ever 1st was told on phone when starting my policy that I wasn't allowed anyone on my policy like sister etc called after a month as had a problem and was told I was allowed they shouldn't have said that 2 the problem I was on about was to change my job role from apprentice bricklayer to bricklayer same company same job role really was told I had to pay an extra £500 on top of a £2000 contract also was spoken to like dirt by customer care 3 I added more millage at beginning of policy as I didn't want to pay more money on top as I was told it can save you money if you do it now kinda thing payed an extra £200/£300 for miles and was told that if I didn't use the miles I will get refunded at end of policy of x amount of miles remaining contacted them and was told that i wasn't telling the truth as they listened of recording asked for proof and they have the cheek to ask me to pay £10 for that recording clearly hiding something I honestly will say please don't go to carrot insurance they are a bunch of scampers and will do anything for the extra buck