I would give 0 stars if I could. We are covered for water/leak damage but when we contacted AXA they claimed the report they received said the damage was due to a "corrosive pipe", and not a leak. Ridiculous, as the corrosion on the pipe lead to the leak, water damage and mould on the wall. After contacting them for weeks, we are still not getting any replies. Although we have informed them that my wife is pregnant and that the mould is dangerous to be breathing in and of the unliveable state of the apartment, we are still chasing for replies and get no information (we have not been able to sleep in our bedroom for 4 months now!) We are paying customers, who are covered for this situation, and instead of getting the support we have been paying for, we are left in an unliveable apartment with no help.