Despite the claim of 24 hour support this is a 9-5 company! I cannot access my car through the drivers door. Due to work pressure it has taken over a month to arrange a convenient date with the approved repairer. I have not been guaranteed a disabled friendly loan car. I am not able to question the repair technician before work is carried out. I want both damaged doors replacing and the paint to be matched with the rest of the car. Three tone metallic paint. I cannot take the car to my preferred repairer.
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Alice, Customer Support
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