Oh my goodness, I've just wasted 30 minutes trying to find out why my Policy has increased by over 70%. I think the call Center must be in India, which I have no problems with, except as I have a hearing issue, I struggled to understand the person I spoke to. One of the reasons my policy had gone up was because I was on the platinum policy, I had the same conversation last year when my policy had increased then. I do not want to be put on the most expensive policy each year to be told, they can lower the price. What an incompetent, money grabbing company Admiral are. We are now looking elsewhere. My advice to anyone reading this review, do not use Admiral unless you are happy to have your policy increased by an extortionate amount by being a loyal customer.