Excellent Meat, but customer service extremely poor. Placed order on the 10th of January and today 17th still no dispatch of order or explanation to why. Called on 2 occasions asking why not dispatched and each time Friday the 12th and Monday 15th was told it would be dispatched on Monday. No email explaining the delay and no effort to apologise. Asked to cancel order and no effort to retain my custom. Shame because the products tick all our requirements, but sadly customer service is what makes a business successful and warrant returning customers. Have alternatives in Piercebridge Organics and Cross Lanes Organic Farm Shop.