Yesterday we purchased a gazebo from this company and we payed extra delivery fee.
Today I was waiting for delivery.
I received a message from the company that my gazebo was delivered. There was a pictures about where they delivered and the location.
Unfortunately it was not my adress. They delivered in wrong adress and they put the note"received by my name".
I called the company and explained the situation. Unfortunately the lady on the phone said "sorry I haven't been in the place when the driver delivered the item and is not my fault"
I said I am very disappointed. I payed extra for delivery. She said sorry I can not do anything. I said can I will complain this and she decided to give me delivery cost refund.
Unfortunately they couldn't resolve the problem and they will deliver my gazebo on Tuesday next week. Because of them I can not go to the event this weekend.
I attached the pictures of the wrong delivery placed as you can see.
I am very very disappointed!!!
4 weeks ago
Gazeboshop has a
4.6
average rating
from
505
reviews
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