I ordered the Palram-Canopia Sierra Patio Cover White.
I received the item on May 13, 2023, and the box was opened and damaged during delivery. The delivery driver told me the box was damaged at the warehouse and asked me to check it.
Careful inspection, there are some shoe prints on the film panel, and some metal brackets have moderate to severe dents and scratches in many places.
The box should have been unpacked or returned, because some parts were not fully packed, and there were even a lot of gaps inside the box, causing the metal parts inside to dangle. Let the metal get scratched.
I am asking to return the entire product for a full refund.
The damaged shipment was picked up last Saturday, May 27, 2023 by Param.
I emailed Garden Street asking for a full refund many times but they haven't given me any feedback yet.
I have paid £1,175.00 but I do not have any refund.
10 months ago
Garden Street has a
4.2
average rating
from
7,071
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.