I was really pleased and impressed with the price of our log store, other providers were charging a much higher price. The item was delivered within estimated timescales. There was a problem with the roof where the front had snapped and another slat had snapped where a nail went in. When I called the help line they were quick and efficient in their support and a new roof was ordered after emailing in a couple of photos. We've now been able to fully assemble the store and really pleased with it. We did find there was 1 screw that we had trouble with at the bottom but this could just be down to chance of a knot in the wood.