Whilst the purchase of the garden furniture was an easy and straightforward process, the actual delivery sequence was a complete nightmare. The delivery date was set for the 14th of April; this was changed only days before owing to 'issues' (undisclosed). The delivery was scheduled for the following Tuesday; it never arrived and no explanation was given. I then proceeded to make numerous telephone calls and each time I was told delivery would be made. I was also promised a first slot delivery! The first slot turned out to be at 12.15 on the 22nd April, in an empty lorry with a very unfriendly driver. Throughout the process I spent three days at home waiting for a delivery and if I had not made the telephone calls I would have had no idea what was going on as the company's communication skills were zero. Although the furniture is fine my experience will lead me never to buy from this company again.