I rang and checked the availability of the product I wanted to purchase and was assured it was in stock (as suggested online). I placed the order which had a 14 working day fulfillment. I had to chase several times to find out what was happening with the order - each time I was promised that they would find out and get back to me but they never did. I eventually found out that the item was never in stock (after they had sat on my money for a month). I did get a refund but overall less than impressed with the service. Beggars belief that modern online retailers cannot have a decent stock control system. The result is that I am now trying to buy garden furniture even later in the season which is almost impossible. Would not recommend Garden Street.