The worst mistake i have ever made was making a purchase from the Garden Site. Ordered a 8ft x 10ft Metal shed for it be damaged, not the size i ordered, fitted by odd job men who told me themselves that the shed was rubbish after i paid £742.00. The roof had holes in it, the panels were warped, dented, scratched and the quality itself was poor and flimsy. After numerous requests for a refund and sending photographic evidence of the damage, waiting for staff at Garden Site to return from holiday and Investigating me, still no refund. I sent letters advised by the Citizens Advice, their response, we'll send new panels. I then said no thankyou i want my refund please, still no refund. In the end after 4 months of this going on i had to contact Money Claims Online which is a small claims court. Only then did i get my refund plus court costs. Now at this moment i still have the shed dissasembled up my back garden as Garden Site have ignored my requests to take it away, leaving sharp metal panels in a heap in my back yard. Their customer service is absolutely shockingly appauling. So as you can gather this is the worst shopping experience i have ever had, and i regularly shop with other companies online. Basically they gave me the run around for 4 months, holding back my refund which i was entitled to for faulty goods. They was in breach of the Consumer Rights Act and have been reported to Trading Standards.