I purchased a greenhouse from Gardenchic, which said it came with free staging, when the order confirmation came through it said nothing about staging, so I contacted them and I was told it’s subject to availability, by this logic I could have been offered a free Ferrari subject to availability, zero interest in an apology, wouldn’t have even let me know. When it arrived the instructions were gibberish, constantly having to dismantle parts to add pieces at a later stage of construction, it was short of over 30 bolts and nuts, and on the picture there is no suggestion that it requires hundreds of metal clips to keep the glazing in place, which really detracts from its aesthetics. Some of this is not so much the issue of gardenchic but of the greenhouse itself, however I tried to review the greenhouse, whilst also commenting on the lack of promotional staging, and was told they would review the review, weeks later the review is still not on the website, very misleading for a consumer to be unable to see a truthful review on a product that costs over £1100. Very disappointing quality of product and especially poor customer service.