Emily F
I had no issue with Gap360 as a company, in terms of booking my trip and the service up until departing for the trip. However, my issue comes with misleading information that is on the itinerary we were provided. The costs written on the itinerary were not accurate, with us often having to pay more than what was advertised. Our group leaders also did not always stick to the itinerary meaning we did not have the opportunity to do all the activities that we expected. Also, I couldn’t help but feel like my money had been wasted for parts of this trip. For almost £1,500, considering flights were not included, I fail to see where my money was used, it felt like a very basic trip and I can not imagine that the whole thing cost anywhere near £30,000 (the price of 20 paying people in our group). I feel it was a bit of a disappointment to be honest.
4 years ago
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