A few problems getting to talk to the staff as I work the hours that Gap 360 is open, but they were willing to contact me outside of those hours, which left me confident about the trip. However, there were some problems with the 3rd parties used. Mostly on my arrival in Quito, as I was given a booklet of information but was not confirmed if my transfer would be arriving or where I would be met, in addition to having to wait 2 hours to been shown to my room and not offered for them to look after my luggage whilst I go into the city instead. I was not impressed by the service Ecole provided. Although once at the volunteering I was impressed by the experience provided by Yana Cocha. More than 4 days notice before departure of important information like bringing Wellington boots or only bringing currancy of low denomination would be appreciated. G advdntures who were used for the Inca trail were fantastic and provided an excellent service, I could not recommend them enough.