FV Crawley store buying ParkerKnoll Knoll 2 seater recliner sofa. 2 riser/recliner chairs, spending £5,900 The riser recliner are Vat exempt, as I and my wife qualify for Vat disabled relief which means that no Vat on the chairs I tried to pay the balance but was told that I had to pay the vat and claim the Vat from FV. From what have read from HRMC you cannot charge VAT on VAT exempt. I try to explain to manager about Vat relief but was ranting on about they do not deal with Vat. The way he was talking to me I would have sacked him, and then none of the staff would talk to me. Since then I still have to pay the Vat to have my furniture deliverd.It seems like blackmail. The chairs from P Knoll were advertised 0%Vat if you qualify, no one mentioned any of this at the time. After travelling for 2 hrs each way what a waste of time