Paid over £2000 for a G-Plan couch (and that was on sale), found a huge break in the frame. Warranty says it covers the frame but the claim department has denied it stating the technician found no fault. They confirm it’s broken but still won’t cover it, even though he said he has no idea how it could have been broken based on location and assumed it was either before or during delivery…so still not our fault. There is a Facebook page FULL of complaints from VERY unhappy customers as denying warranty claims is standard practice.
6 months ago
Furniture Village has a
1.3
average rating
from
976
reviews
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