We purchased the Juliette range, side tables, chest and bed. The bed was an off white and did not match the drawers. We had this collected to be replaced and waited two weeks. The second came and it was a pearl white, again not matching, had to wait two weeks for replacement. The third replacement has drip marks, had to wait two more weeks. The fourth attempt, the bed did not even fit together. We ask for a full refund on everything bought as I was sleeping on a mattress on the floor by this time and 6 months pregnant just out of hospital which she new. To top it the good will gesture of compensation from the second time round, she tried to deduct from our refund and made out it was on the T's & C's! It was not on there and they eventually refunded it. Now suddenly we had our refund and she could get the items collected within two days! funny that! Top add to it one of the side drawers started to crack. Absolutely disgusted by the female CS managers attitude. I wouldn't have left this review if she had just refunded us all the money.