DO NOT BUY FROM THIS COMPANY!!!! Arranged numerous times to have my furniture delivered only for it to not arrive, but was never informed by the company.
When I called up to find out where the delivery was I was given awful excuses like "the delivery men didn't get to the warehouse in time to collect the items" or "the items require 2 men to deliver and they didn't realise so they only had 1"
Tried to speak to a manager who refused to talk to me. Decided to cut my losses and cancel the order only to never receive the money back. Ended up having to get the bank involved to forcefully remove the money from their account.
Worst customer service EVER! No information given even when promised that they would call if the delivery would not happen for any reason, and a manager who refuses to talk to customers!!
Don't waste your energy- spend a little more and actually receive your furniture!
9 years ago
Furniture UK has a
1.2
average rating
from
119
reviews
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