I bought the Dynamo bed set for my son I bought the Dynamo bed set for my son. furniture123 dynamo dark grey cabin bed It was delivered on the 9th of April - unpacked on the 23rd -we took photos with an ipad on top to show the date (of its opening). The bed parts had minor scratches on 5 panels as well as a bolt that had not had its center taken out and was worthless. We put the bed together - ensure you have a drill and check the instructions (well diagrams - 21 pages) - it took 5 and a half hours ( and i am a developer so im fairly quick!). I complained online in chat with them - they said as it had been longer than 5 days it was not their fault - i should have checked it all!. Also there are 4 boxes so unless you are buying to put up straight away - you need to check it - within 5 days - they offered to replace panels etc...at my cost! I spouted off - recorded the conversation as well as stating that i had proof of photos etc. Still no joy - I was offered 30£ off. I then went through paypal requesting 100£ back which i felt was fair - the bed looked okay unless you checked closely. i put down all my comments and 123s responses - even the managers apparently would not respond. They said send photos - 2MB max size and 4MB total - so is impossible to send quality photos anyway so you can prove your honesty. I stated the sales of goods act as well as stating id take them to the small claims court to get a full refund..........within 5 days i had a £100 refund through paypal - as i said that paypal would rule in my favor - they were not polite in the refund - there were NO sorrys' etc. SO IN ESSENCE I WOULD SAY DO NOT BUY FROM THESE GUYS ITS NOT WORTH THE HASSLE - PLUS....!! the furniture is not great - it has many parts and screws - you lose 1 and there are no spares. you are getting what you pay for - plus YOUR time. IT WILL take a good 2 days to put the bed and furniture up - you WILL need 2 people to put the bed up - dont attempt it on your own or dont let a tradesman do it on his own - it will easily get damaged. Ensure YOU USE PAYPAL - Take photos of opening and proof of date - and dont take any flack from them - let paypal sort it out.....if they're in the wrong - dont let them bully you. NOTE:- just looking at the responses from 123 - they seem to reply to happy customers , or customers whom have had minor complaints.....I SEE NO RESPONSES - to those people such as myself whom have had a horrible experience of the company anywhere in a month of postings - THAT SHOULD TELL YOU all you need to know about the company! AVOID!!!!!