We love our Furl Bed. David was very helpful when we were buying the bed, sending a couple of swatches and then when we visited the showroom in London. I did have to give them a nudge to confirm delivery date, but that wasn’t a major issue. The team were helpful in organising for me to be the second delivery, so I didn’t have to take the whole morning off work. The guys that put the bed together were very friendly and helpful and did a great job. The bed is fantastic. Yes, it was expensive, but for me well worth the money. It’s solid, well made and looks great in our room.