The driver and his partner phoned ahead to let me know of the exact time of arrival.
They were both pleasant and polite. The work was completed in good order.
They then explained the mechanism of the sofa-bed, and demonstrated the procedure
of opening and closing it. They also encouraged me to try opening and closing the sofa-bed.
Punctual - professional - polite and personable.
The sofa-bed is also very pleasing to me.
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Alice, Customer Support
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