We received a phone call before the sofa arrived and it turned up on time. The driver and mate were both friendly and extremely polite. The sofa itself is as we remembered and we expect to be very satisfied once we start using it. The only downside is that while trying to manoeuvre the heavy frame through our narrow hall and up the stairs our wooden floor sustained a deep gouge and the wall about half way up the stairs sustained a smaller gouge. The wall is easily fixable, the floor not so. These marks were only noticed after the delivery men had left.
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