Going straight from not owning a bike to an eCargo for use mostly in central London was quite a daunting move for me, but Fully Charged provided fantastic support and advice right through the process from my initial browsing and test rides to purchase and aftercare including the complementary six weeks health check. Everyone we came into contact with were clearly passionate about helping provide their clients with positive ebike experiences and that's certainly what we had and continue to have as we enjoy the many improvements our eCargo bike brings to our daily routines!