As regards the service that Friars provides, I can without hesitation say that it has been unfailingly prompt and reliable. Commenting on the chocolate is a little more tricky, for the simple reason that it is a food product, and people's palates obviously vary very widely, so that needs to be borne in mind. I find that this chocolate goes very well with coffee, for the simple reason that whilst sweet chocolate ruins the coffee, this, being 99% cocoa and savoury, is an ideal accompaniment. (Please remember that this is just one person's opinion). It is also high quality chocolate with high flavonoid content, so it additionally has health benefit.