The chocolates are great, but for the price you pay the packaging is very lacklustre. It looks cheap, particularly the shallow white boxes that are used for the selections of 24 chocolates. The size of every box I have ordered thus far is significantly smaller than expected, and as most (if not all) product pages seem to neglect including measurements - this makes shopping with Friars a bit of a gamble. I also found that the Noel chocolate box I ordered was described as having a Christmas ornament on the front that could be removed, yet it was very difficult to separate from the packaging, and once free, was covered in large, thick splodges of glue that ruined any appeal it might have as an ornament. It also failed to include any means of identifying the flavours of the chocolates, so that too was a gamble, which was disappointing as a different box of 24 chocolates provided pictures and descriptions of them all. All in all, I feel I’d prefer to shop at more well-known brands so that I can guarantee consistent quality and feel as though I know exactly what will arrive at my door. Thank you for your time! :)