Very unhappy with the service and delivery of my item. Which was under £30 no where on the website did it say that you had to sign to receive. Customer service said it was delivery companies policy and delivery company said it was friars policy. After back and forths 3 different phone calls where i was on hold a total of 1hr. 2 unsuccessful deliveries to neighbours and work. I finally managed to get them to deliver without signiuture (so was possible to do so). By this time was late for a birthday gift. 12 days and 7 quid total for express delivery. Awful. Will not use again.