Booked a delivery slot for 1 Feb Order was 2 jars of foie gras which needs to be kept at temperatures between 0 and 4 degrees. DHL received parcel on 31 jab. Received parcel on the 5 Feb. I queried with customer service if the foie gras would still be ok as I had bought as a gift so I would not be opening the jars and just got a response saying they can't guarantee delivery or conditions.when shipping internationally even though n. Ireland is in the UK and it was ice packed. That doesn't tell me if they are spoiled or not. Left not knowing what to do and whether to give it or not. This was my first time ordering from this company and I deeply regret it.