Very poor customer service. When my order arrived (in my order I had two packs of the same sweets) one was fine, the other looked like it had been kicked around the floor as it was very crumpled and split open, with a very faded sell-by date!! I emailed customer serv. who replied "Unfortunetey, we cannot redeliver a single pack of sweets"! As you can see they can't even spell! They did tell me I could keep the rubbish pack!!!! But more importantly, why could they not have sent me another pack, I replied again explaining that they were a gift for two boys so I would not be able to use the other bag, so could please just pop a bag in the post as this was not my mistake. They have not even bothered to reply. Not at all happy that they feel they can just put any old rubbish in with an order and hope you don't notice.