I loved finding somewhere to get a great range of French products in the UK - especially now! Delivery was good, however, there is not a system to let you know that something is out of stock. So the main thing I ordered didn't arrive and the other items which were just 'nice to haves' did ... I now have to pay for delivery again and can't see how I can find out when my item will be in stock. Definite process improvement needed here and then I would feel much more comfortable placing my next order. I think I just have to keep trying and make sure I don't link it with any other products so I end up paying more in delivery costs than the items themselves. I think it is a straightforward fix and be good if they could do as the service they offer to those of missing our French shopping trips is brilliant!