As a recent sole trader and engineer, my forte is technical with a smattering of financial aspects. As such, I run FreeAgent in a simplistic way and it took just half a day to grab an understanding of the aspects I need to use in my business. I have been exceptionally pleased with the results and ease of operations. It takes away all the work needed to monitor cash flow and produce estimates and invoices. A great tool which I can even run from my phone when away from the office. The support provided, both through Knowledgebase and on the phone is excellent. The Knowledgebase articles and videos lead non-financial people through methods and explain points with great clarity.