Richard G
I’m a bit disappointed really. My order arrived at your warehouse on January 13th and I processed the shipment within a day or so. I was given two choices both with Royal Mail Parcel Force to forward my parcel to Dubai. I picked the quickest service. Nothing happened for a week then I received an email informing me of the problems Royal Mail were experiencing due to the cyber attack and advised that I could cancel and choose another courier service instead of Royal Mail to speed the service up. I cancelled only to find the same two Royal Mail services with no other courier services available. I would have gladly paid extra for fedex or another courier that ships to Dubai. I’m still waiting for my parcel that arrived at forwardvia on Jan 13 which is disappointing as I’m used to waiting a few days for deliveries from the UK. It would be great to see more courier options available to choose from instead of Royal Mail ParcelForce.
1 year ago
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