I got my Landlord’s Insurance for my HMO property through Forum Insurance. Charlie G was great throughout the process. That is kind of expected when taking out insurance. But the best bit is when I had a problem with broken windows caused by problem tenant, I wasn’t sure where to start. I immediately called Charlie asking for guidance on whether or not I was able to make a claim and how to make a claim. Charlie sprung into action liaising with the claims team of the insurers directly and assisted with every detail of the process. The best part is from start of claim to settlement, took less than 2 weeks. That is what I call triple A star service.