I have never been a customer of footasylum but unfortunately I was scammed and they used my card at this company, the first time I got in touch through the chat line the first assistant was very good and I got one of the transaction repaid. They said that the other 3 were out for delivery and they will try to stop them and would get back to me. I didn’t hear anything for nearly a week so got back in touch with them, the second assistant seemed not to be interested and after a period of time told me the shoes had been delivered so transactions could be not stopped. I asked if they could give me or the national fraud agency the delivery address of were the products had gone and the answer I got was no. I understand why they can’t give me the information but surly they should get in touch with the nation fraud agency and pass on this information as this is now a criminal investigation.