Anonymous
Terrible customer service. Placed an order on the 10 June for a Huawei P20 Lite. Phoned on the 11th of June to confirm if the phone would be delivered next day as promised I was promised this would be the case. After the 13th June I received an email with a tracking code that was false, I then phoned again on the 14th and was told it was with Royal Mail. After the weekend I contacted the company to be told it was with Royal Mail and its their problem, but ho does that make sense when I was given a tracking code that was not showing up on the system? The lady I spoke to put the phone down 3 times and again each time told me the phone was with Royal Mail, after I pressed she then asks when I placed the order and proceeds to blame a myriad of other reasons. Avoid this company at all costs
4 years ago
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fonegiant has a 4.2 average rating from 630 reviews

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