I sent two phones to Fonehub and received an email notification from them that the iPhone 6 Plus I sent them was locked to the EE network when it was an unlocked phone and also the phone was damaged - they offered a new valuation to which I responded advising this was false and that I would be placing a stop on the IMEI until it was returned to me. I then three days later receive an email advising they couldn't return it to me as it was blocked! Shambles!!!!! In respect of the other phone which was a iPhone 5s they advised it would not accept any SIM cards as the new value was £0. Again utter rubbish as the phone has been in use the previous day and worked perfectly well. I have been trying to call the telephone line on their website since Friday - it was answered once and they hung up immediately! Do not use them is my tip!!!! This is still not resolved with them as they never answer the phone and slow to respond to emails - fantastic way to lose your phones!!!!