The flowers arrived mid-afternoon. They appeared very dry on arrival, but we thought that they would freshen up after being placed in water. They didn't. The flowers also didn't look quite as generous as those depicted on the seller's website. I contacted Flowers by Post and received a reply reading "Please allow another few days for the bouquet to go from bud to bloom. If there is no change, please kindly contact us and we will look into this for you." They didn't improve and by then the moment had passed, so there was little point in making further contact - just made a note not to use Flowers by Post again. I have used several similar companies in the past, but have never been as disappointed as I was with this one.