It is with regret that I can only provide a two star review for this company. The reason for this is quite simply the result of their chosen couriers failure to deliver the order at the specified time. I was expecting a delivery on a Saturday which never arrived and, since the courier doesn't work on a Sunday, the product is now expected on Monday late afternoon it's number 148 of 165 deliveries for the day!) I'd have thought that a late or missed delivery would be first on the list, not last!. On the plus side, the other flowers that I've purchased from this company have been delivered on time (Royal Mail) and have been extremely well packed. None of them have shown any sign of damage nor have they suffered any form of de-hydration during transit. So, to conclude, the flowers are very good, the chosen courier is a disgrace. PS. Still waiting for the delivery.