On ordering the 4ft spray for my father’s funeral I asked for rosemary to be included for remembrance. I had stressed this was really important and didn’t mind if they bought some from the supermarket. I was assured there would be no problem at all in getting the rosemary. We brought the spray home afterwards. On looking at the spray later I realised there was non in there. On calling today I have been advised the supplier had let them down, they did not give a reason for not buying some quickly from the shops. They had not called that morning feeling it would upset us further and apologised. We would have gone out and bought some. If I had not noticed I feel no one would have called. I am so upset, I feel I haven’t sent him to rest properly. Will not use again.