Flower Station delivered a £230 orchid and hydrangea arrangement that had to be replaced and the second one started to wither the second day. That was apparently my fault as I had not changed the water in a 50cm high glass container filled with hydrangea petals and topped with orchids that all should last a very long time. Not only should orchids not droop immediately but it is also an arrangement where it is impossible to change the water. Nor was I advised that I should do so. The first arrangement with a broken stem looked far healthier than the second. I was also sent a photo purporting to be my arrangement and it definitely was not. I have asked for a refund and cannot obtain it.