I bought all my tickets from FloridaTix in 2013 including; Disney - 21 days Universal - 14 days Discovery Cove Ultimate Package (Seaworld/ Busch Gardens) I recommended FloridaTix to all my family and friends since. This year I bought all the same tickets including Dine with Shamu. We were going with friends and I recommended them to your site. Issues I encountered; 1. You would not Price Match straight away with Orlandoattractions.com for the Disney 14 days tickets. I had already provided a £40 deposit and expected to lose it even though I was buying the same tickets as I was saving over £200 doing so but you would not match the price and said you needed to make enquiries with Disney. I could not take the chance that you wouldn't so ended up purchasing from them. 2. Dine with Shamu (10 people) Firstly I purchased on 26/12/2016 (5% discount) for dinner with Shamu between 1600-1830. Before I left I checked the price and it was cheaper than I had paid with discount to book again. Secondly, Thinking I was staying at Seaworld until 1830hrs I arrived at the park at 1030hrs after a big breakfast at Denny's on route and was told it was not for dinner but lunch and I had to check in at 1150hrs. They explained that they no longer did dinner and this was the only option. Imagine my surprise after eating a big breakfast to be told we must check in an hour and a bit later giving us no time to do anything prior to lunch. I even had the paperwork stating 1600hrs-1830hrs. Such a big company you probably won't be bothered but I for one will not be recommending or buying my tickets from you in the future. The only thing I will say is that I know you are a legitimate company who will provide real tickets. I feel really let down by your customer service this year.