Flowers did NOT arrive on the date requested even though I received a delivery confirmation email. After following up with Floom via chat, I was promised the flowers would be delivered a week later. The flowers ended up being delivered to the wrong address where they sat in a box for a week. I requested a refund but never received one. Unfortunately, what was supposed to be a nice surprise for my sister-in-law's 60th birthday ended up being a totally disappointment for her and for me. And, I'm out the $90 I spent. I will not be using Floom again and will not be recommending them to anyone.