Didn’t meet expectations, especially with the high price. Ordered a set of flowers online through their store for Valentine’s Day. They give a very large window for delivery, 10 am to 6 pm, which made it difficult to determine if it’s best to send the flowers to my aunts work or home. There were no updates supplied outside of the order being “prepped” and “on the way”. No eta for delivery or way of contacting the delivery driver. Chat bot was very unhelpful and had a real person for a few seconds who didn’t answer my question before logging off. Received the flowers at 5 pm, after my aunt left work and who had to drive back to get them. Flowers were fairly dry and didn’t look as nice as those online. Vase was completely different than what was shown. With all the stress it was waiting for any updates for the flowers to be delivered and the less than satisfactory quality of the flowers, I should have driven the two hours up to her after work, selected and delivered the flowers myself.